Tag · multi-tenant
Articles tagged "multi-tenant".
3 articles. Sorted newest first.
customer support 9 min
AI Customer Support That Doesn't Hallucinate Refunds
How to ship a customer support agent that remembers each customer, proposes refunds and escalations through Plan Mode, and auto-approves only when policy says so.
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multi-tenant 9 min
Multi-Tenant Memory: Scoping AI Agents for SaaS
If you're running an agent SDK in a multi-tenant SaaS, memory leakage between tenants is the bug that ends your company. Here's the architecture that prevents it structurally.
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cost observability 9 min
Cost Observability for AI Agents: Per-User, Per-Tenant Billing
The OpenAI bill arrives. You can't tell which customer or which workflow drove it. Here's how to instrument AI agents so cost attribution is built in — not reverse-engineered from logs.
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