Tag · Plan Mode
Articles tagged "Plan Mode".
2 articles, published April 2026 to May 2026, 21 minutes of reading in total. Sorted newest first.
Filed under industry and thesis clusters of the blog. These articles also carry the tags agent safety, customer support, human-in-the-loop and multi-tenant.
Plan Mode 12 min Cornerstone
Plan Mode: Approving What Your AI Agent Does Before It Does It
How a first-class Plan Mode in your agent SDK turns hallucinated side effects into reviewable tasks — and why this is different from human-in-the-loop bolted on after the fact.
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customer support 9 min
AI Customer Support That Doesn't Hallucinate Refunds
How to ship a customer support agent that remembers each customer, proposes refunds and escalations through Plan Mode, and auto-approves only when policy says so.
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